Process Design for Social Decision Making
A social psychological approach to consensus building
In situations necessitating decisions involving the entire community, such as those for national and local government planning, a wide range of opinions should be included in a comprehensive manner. The plan will also only be meaningful if it is shared by many people and linked to the actions of each individual. Process design is the key to realizing these goals.
In situations requiring public decision-making (e.g., planning), simply setting of a philosophy may turn out to be pie in the sky. On the other hand, the more detailed one tries to be, the more different values may come into conflict. Designing the necessary dialog forum to overcome these problems is crucial. The key to this is the sharing of common goals. In other words, it is necessary to create new values to overcome the differences in values, and to create and implement a social vision that is not an abstract idea, but one that can convince people involved of its feasibility. At this laboratory, we design a series of such activities as process design. We specifically support more effective public decision-making by using public participation techniques for consensus building and behavior change approaches to put plans into practice.